Payment Policy
We accept the following payment methods at checkout: Visa, Mastercard, American Express, Maestro and UnionPay credit and debit cards, plus Shop Pay, Apple Pay and Google Pay. The methods available to you are always shown at checkout before you complete your purchase.
All payments are processed over a secure, SSL-encrypted connection by certified payment providers. Your card details stay with the certified payment provider, encrypted end to end.
All prices are listed in US dollars (USD). Your payment method is charged when your order is placed, and you receive an order confirmation by email immediately afterwards. The total shown at checkout is the final amount you pay, with every fee shown upfront. If your card is issued in a currency other than USD, your bank may apply its own conversion rate.
Questions about a payment or charge? Email info@auburnrow.com or use our Contact Us page.
Business Information
Auburn Row is owned and operated by Casper sale, a company based in the Netherlands, operating Auburn Row, a brand in the United States.
- Store name: Auburn Row
- Company name: Casper sale
- Company number (KVK): 94159491
- Company address: Naaldwijkstraat 23, Rotterdam, Zuid-Holland, 3061 PG, the Netherlands
- Warehouse address: Room A1, 11/F Winner Building, 36 Man Yue Street, Kowloon, Hong Kong, 999077, Hong Kong
- Email: info@auburnrow.com
- Phone: +31 6 24829953
- Customer service hours: Monday to Friday, 9:00 am - 5:00 pm (ET), closed Saturday and Sunday
We aim to respond to your inquiries within 24 hours.