Where's my order?
Your order ships within 1-2 business days (Monday to Friday). Delivery within the United States takes 5-10 business days (Monday to Friday) after processing. You'll receive your tracking link by email the moment your order ships: click it anytime for live status.
Looking for your tracking email? Take a quick look in your spam folder, or email us at info@auburnrow.com with your order number and we'll resend it within 24 hours (Monday to Friday).
Still need help?
Email info@auburnrow.com with your order number, call +31 6 24829953, or use our Contact Us page. Customer service is available Monday to Friday, 9:00 am - 5:00 pm (ET).
Business Information
Auburn Row is owned and operated by Casper sale, a company based in the Netherlands, operating Auburn Row, a brand in the United States. Orders are fulfilled by our fulfillment partner, who ships directly to the customer.
- Store name: Auburn Row
- Company name: Casper sale
- Company number (KVK): 94159491
- Company address: Naaldwijkstraat 23, Rotterdam, Zuid-Holland, 3061 PG, the Netherlands
- Warehouse address: Room A1, 11/F Winner Building, 36 Man Yue Street, Kowloon, Hong Kong, 999077, Hong Kong
- Email: info@auburnrow.com
- Phone: +31 6 24829953
- Customer service hours: Monday to Friday, 9:00 am - 5:00 pm (ET), closed Saturday and Sunday
We aim to respond to your inquiries within 24 hours.